Oh Be Careful Little Mouth What You Say…

Posted by on Sep 5, 2019 in Engagement | 4 comments

We used to sing this song in Sunday school when I was a kid that said, “Oh, be careful little mouth what you say.”
As I evolve as a leader, I’m starting to think that every management meeting should start off with participants singing a few rounds of this song to remember the basics about respect.

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Boosting My Humanity Quotient

Posted by on Mar 20, 2019 in Happiness | 1 comment

Until moments ago, I thought I had coined the phrase Humanity Quotient. But apparently, the phrase is already in common use. Instead of rehashing what others have shared, I want to share my own personal lessons on how to increase my connection with the world around me. Meaningful Connection Begins with Intentional Disconnection All day long, we hear stories of human tragedy, the type of story that makes you aware of something horrific but fails to point you to a way to help. And even if you can help, there are more tragic stories than hours...

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3 Practices of Happy People

Posted by on Sep 27, 2018 in Challenge Yourself, Happiness | 1 comment

How do people become and stay happy—whether or not they have external trappings of what we might consider success? Here are three things happy people do differently…

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Leaders at Work: Raise Your Hand if You Need Help!

Posted by on Aug 7, 2018 in Challenge Yourself, Leadership | 0 comments

He should have raised his hand and asked for help. He didn’t. Instead, he shredded thousands of documents in an attempt to destroy the evidence that he was in over his head. How did that work out? The manager went to prison where he died.

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Depression: Raise Your Hand If You Need Help! (Part 2)

Posted by on Jun 26, 2018 in General | 2 comments

It wasn’t hard to raise our hands for help when we in grade school. Most of us didn’t want to be seen as ignorant or clueless, so we had little shame in requesting help when we got stuck or needed a little extra time understanding abstract concepts. But somewhere along the way, it gets harder to ask for help. This can be especially true when the help we need deals with our mental health. How do we raise our hands for help when we feel mentally broken, emotionally void, and depressed? How do we raise our hands for help when we...

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Substance Abuse: Raise Your Hand If You Need Help! (Part 1)

Posted by on Jun 21, 2018 in General | 4 comments

You are never alone. Raise your hand if you need help!

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The Poisonous Stick Interpretation

Posted by on Jun 7, 2018 in Leadership | 0 comments

The other day on a hike, I jumped out of my skin when I came across a stick that had the same coloration and shape of a copperhead. Obviously, I could only interpret that observation as any sane person would: the stick, wishing to protect itself, used a camouflage design to resemble a deadly snake. No predator in its right mind would attack a copperhead. Similarly, leaders often make all of the right observations but draw completely false conclusions. For example, when a leader sees poor quality, he interprets, I must have lazy, careless...

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How We Breathe Life into Others!

Posted by on Mar 28, 2018 in Customer Service, Engagement | 4 comments

Scott didn’t tell me what the Client Relationship Manager does at Spiritus Communications; instead, he showed me. Just as his message breathed life into me that rainy day, we strive to breathe life into the spirit of every client we are fortunate enough to serve.

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Success Secrets from a 1,300 Year-Old Family Business

Posted by on Mar 20, 2018 in Customer Service, Engagement, Leadership | 2 comments

What are the success secrets to keeping a business in the family…and keeping it successful…beyond one generation? What success secrets are you passing down to the next generation of leadership in your organization?

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4 Lessons Humans Can Learn from Puppies

Posted by on Mar 13, 2018 in General | 2 comments

Professor Puppy One of the happiest days of my life was when I brought home Bruno, a dog of my very own. I couldn’t wait to teach Bruno so many tricks that he would be the envy of every other dog and dog owner. But it didn’t take long for me to realize that it would be Bruno doing the teaching while I did the learning.  Bruno is long gone, and I’ve been dogless for too many years. So I recently brought home Lulu the Lovable Labradoodle to fill the dog-shaped hole in my heart. Not surprisingly, in the short time since...

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