Blog

Raise Your Hand If You Need Help! (Part 1)

Posted by on Jun 21, 2018 in General | 4 comments

You are never alone. Raise your hand if you need help!

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The Poisonous Stick Interpretation

Posted by on Jun 7, 2018 in Leadership | 0 comments

The other day on a hike, I jumped out of my skin when I came across a stick that had the same coloration and shape of a copperhead. Obviously, I could only interpret that observation as any sane person would: the stick, wishing to protect itself, used a camouflage design to resemble a deadly snake. No predator in its right mind would attack a copperhead. Similarly, leaders often make all of the right observations but draw completely false conclusions. For example, when a leader sees poor quality, he interprets, I must have lazy, careless...

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How We Breathe Life into Others!

Posted by on Mar 28, 2018 in Customer Service, Engagement | 4 comments

Scott didn’t tell me what the Client Relationship Manager does at Spiritus Communications; instead, he showed me. Just as his message breathed life into me that rainy day, we strive to breathe life into the spirit of every client we are fortunate enough to serve.

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Success Secrets from a 1,300 Year-Old Family Business

Posted by on Mar 20, 2018 in Customer Service, Engagement, Leadership | 2 comments

What are the success secrets to keeping a business in the family…and keeping it successful…beyond one generation? What success secrets are you passing down to the next generation of leadership in your organization?

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4 Lessons Humans Can Learn from Puppies

Posted by on Mar 13, 2018 in General | 2 comments

Professor Puppy One of the happiest days of my life was when I brought home Bruno, a dog of my very own. I couldn’t wait to teach Bruno so many tricks that he would be the envy of every other dog and dog owner. But it didn’t take long for me to realize that it would be Bruno doing the teaching while I did the learning.  Bruno is long gone, and I’ve been dogless for too many years. So I recently brought home Lulu the Lovable Labradoodle to fill the dog-shaped hole in my heart. Not surprisingly, in the short time since...

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Expanding the Team: Orientation and “Fit”

Posted by on Mar 8, 2018 in Challenge Yourself, Engagement, Leadership | 0 comments

Fit is Everything A few months ago, my wife and business partner, Jocelyn, and I knew we needed to expand our team in the upcoming year. Our top priority was finding the right “fit,” especially since ours is a lifestyle business with periods of frequent travel and a blurred line between work and play. Orientation doesn’t happen in a moment. When we bring in a new team member, it’s for the long haul, so we took the time to get it right. Work with a Professional I contacted an expert to help me find the best potential candidate, and...

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Two Most Important Engagement Words

Posted by on Mar 6, 2018 in Challenge Yourself, Engagement | 8 comments

The simplest, cheapest way to supercharge employee engagement and job satisfaction requires just 2 little words…

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Invest Like a Successful Leader

Posted by on May 23, 2017 in General, Leadership | 0 comments

Talking with several financial successful business owners and leaders over dinner, the discussion started on how to invest in solar and wind energy before straying onto another energy investment: emotional energy. Invest In The Right Things If I’m honest, my earliest pictures of success look a lot like Daddy Warbucks and Ebenezer Scrooge, two guys known for stinginess with both time and money. As a child watching these make-believe characters, I assumed that selfishness had a hand in their make-believe successes. But I heard something...

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Columbo: Are You A Quick, Life-Long Learner?

Posted by on May 17, 2017 in Leadership & Pop Culture | 3 comments

Life-long learners keep growing and going…

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Success: One of These Things Is Not Like the Others….

Posted by on May 9, 2017 in Challenge Yourself, Engagement, Leadership | 0 comments

Sometimes we just assume that successful people get that way because they are smarter, worker harder,etc. However, I’ve seen just one trait that all successful people share…

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