Engagement Via Appreciation
Engagement doesn't require expensive programs, and you don't even need to have the word leader in your title to spread engagement to others. All that is required for you to ignite passion in others is for you to become the light by demonstrating appreciation. It's simple, free, and powerful. It happens when you express interest, thanks, awe, praise, or just attention to others. People will follow you around as if you were the Sun, and they shining plants in your garden.
read moreIf You Were the Owner…?
If you're a manager, do more than ask your employees to comply to product standards and protocols. Ask each of your employees to find a special, unique way to engage the customers and create positive memories.
read moreActually, Money Can Buy Happiness!
"Money can't buy you happiness" seems to assure we who are not wealthy that we aren't missing out on something just because we weren't born into a trust-fund family. But unfortunately, that saying is as lie. The truth is that MONEY CAN, INDEED, BUY YOU HAPPINESS. But what you spend your money on determines if you end up with short-term excitement, or lasting, long-term happiness.
read moreBad Haircuts and Bad Customer Service
Imagine if you were to enter into a relationship with your employees at work by which employees would interact with their customers with the same level of enthusiasm, passion, and engagement that you gave to your employees. By the way: THEY DO!
read moreStrength-Based: One Man’s Trash…
Years ago I ate at a restaurant in Albuquerque, New Mexico, where I saw a giant cork board made from a scrap of wood and wine corks. The wood was rough, and the corks were just the typical variety that came out of bottles they opened at the bar; but when an artist combined those worthless elements together, they formed an intricate, one-of-a-kind piece of art on par with a quilt or a piece of stained glass. The French have a word bricolage, which loosely means to make creative and resourceful use of whatever materials are at hand...
read moreWelcome to MY Pool: Membership Privileges
Engaged employees feel like full-fledged members and owners!
read moreBaby Steps to Happiness
Happiness doesn't require medication, meditation, or money. It just requires that you to take a few steps in the right direction.
read moreYOUR CULTURE SUCKS! Stay Tuned for Details….
Former insider Greg Smith called the culture at Goldman Sachs "toxic and destructive" in a recent Op Ed piece in the New York Times. But I want to make this story personal. What it Greg Smith were your employee? What would your Greg Smith say about YOU and your company?
read moreEngagement: Start with the Best Ingredients
If you want engaged employees, start with the best ingredients: hire only those who possess the right attitude.
read moreEngagement Amongst Low-Paid Employees
Not all jobs require an atom-smashing degree, nor do all jobs pay employees on par with members of the United States senate. I find employee excellence and engagement taking place regardless if employees sweep floors or sign treaties for a living.
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