5 Tips to Ignite Your Engagement!
By all means, invest in employee engagement activities and programs. But realize that the greatest ROI for your engagement buck is the investment you make in your own personal engagement...and that investment doesn't cost a penny.
read moreAcquiescing: Buzzards Behaving Badly…
You're going about your day, and someone responds negatively and forcefully to you when you haven't done anything wrong that you're aware of. Maybe you were in the wrong place at the wrong time.If you're like most people, you apologize and backtrack as if you recognize the error of your way. And then later, it may occur to you, "Hey! What did I do? That person jumped down my throat for no good reason!"
read moreSacri-Vesting: The Birds That Po(o)pped In
When you voluntary give up your temporary happiness for another--like I did when I let the Carolina wrens nest in and be-foul my shed--I call that SACRI-VESTING. It's that combination of sacrificing and investing that we do for those we care about and love.
read moreThe Lady in my Smart Phone has a Thing for Me…
Human evolution can't keep pace with the evolution in technology. Humans appeared in the Stone Age 2.5 million years ago, and we still look and act pretty much the same. Contrast that to the telephone that, in less than 15o years, has gone from fixed, hard-wired devices requiring 1.5 billion miles of cable in the US alone to wireless, anywhere/anytime capabilities. Has the time come when technology can provide better leadership than humans?
read moreLittle Fiat Syndrome
We often fail to recognize our strengths, either because we make false comparisons between ourselves and others, or we try to copy the talents that others possess. In truth, when we practice our own strengths, it's likely that others become envious of us.
read moreComplaints or Compliments
Both complaints as well as compliments get shared, repeated, and acted upon. As a customer, you can choose to register a complaint if you are dissatisfied. But how about you develop a "hair trigger" for dropping compliments when service delights you?
read morePOOF! You’re Invisible!
Today, organizations employ PROBLEM SOLVERS like customer service representatives, mediators, human resource professionals, and arbitrators. All of these roles provide solutions. But a COMPLAINT DEPARTMENT offers only a place to complain, vent, whine, point the finger, belly-ache, and play the victim. Unless your actual job entails spending the day listening to coworkers gripe, here's what I'm suggesting...
read moreBetter Than Heroin
You don't have to drive into a seedy neighborhood, risking getting shot, robbed, or arrested to get your "fix." You can get your endorphins pumping without leaving home. How? Exercise, sex, pain, and even eating spicy foods all release endorphins!
read moreJoy: A Matter of Give and Take
Can you think of someone at work who's like the Typhoid Mary of misery and negativity? These happiness-sucking individuals seem more zealous to create converts than any multilevel marketer. It's like they get paid per each set of eyes they force down to the direction of the carpet. Just like you can create misery, you can also help ignite joy, happiness, and engagement.
read moreREPOST–Happy St. Paddy’s Day: A Brief History (some of it true)
Irish and non-Irish alike celebrate St. Patrick's Day each March 17, but it's time you understand the true history of the holiday.
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