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5 Tips to Ignite Your Engagement!

Posted by on May 10, 2013 in Challenge Yourself, Change Management, Employee Engagement, Happiness | 0 comments

By all means, invest in employee engagement activities and programs. But realize that the greatest ROI for your engagement buck is the investment you make in your own personal engagement...and that investment doesn't cost a penny.

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Acquiescing: Buzzards Behaving Badly…

Posted by on May 7, 2013 in Challenge Yourself, Change Management, Coaching, Communication, Employee Engagement, Happiness | 0 comments

You're going about your day, and someone responds negatively and forcefully to you when you haven't done anything wrong that you're aware of. Maybe you were in the wrong place at the wrong time.If you're like most people, you apologize and backtrack as if you recognize the error of your way. And then later, it may occur to you, "Hey! What did I do? That person jumped down my throat for no good reason!"

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Sacri-Vesting: The Birds That Po(o)pped In

Posted by on Apr 30, 2013 in Challenge Yourself, Employee Engagement, Happiness | 0 comments

When you voluntary give up your temporary happiness for another--like I did when I let the Carolina wrens nest in and be-foul my shed--I call that SACRI-VESTING. It's that combination of sacrificing and investing that we do for those we care about and love.

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The Lady in my Smart Phone has a Thing for Me…

Posted by on Apr 25, 2013 in Challenge Yourself, Coaching, Communication, Employee Engagement, Leadership | 2 comments

Human evolution can't keep pace with the evolution in technology. Humans appeared in the Stone Age 2.5 million years ago, and we still look and act pretty much the same. Contrast that to the telephone that, in less than 15o years, has gone from fixed, hard-wired devices requiring 1.5 billion miles of cable in the US alone to wireless, anywhere/anytime capabilities. Has the time come when technology can provide better leadership than humans?

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Little Fiat Syndrome

Posted by on Apr 23, 2013 in Challenge Yourself, Employee Engagement | 2 comments

We often fail to recognize our strengths, either because we make false comparisons between ourselves and others, or we try to copy the talents that others possess. In truth, when we practice our own strengths, it's likely that others become envious of us.

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Complaints or Compliments

Posted by on Apr 12, 2013 in Challenge Yourself, Communication, Customer Service, Employee Engagement, Just Because, Leadership | 0 comments

Both complaints as well as compliments get shared, repeated, and acted upon. As a customer, you can choose to register a complaint if you are dissatisfied. But how about you develop a "hair trigger" for dropping compliments when service delights you?

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POOF! You’re Invisible!

Posted by on Apr 10, 2013 in Challenge Yourself, Change Management, Coaching, Communication, Customer Service, Employee Engagement, Happiness | 0 comments

Today, organizations employ PROBLEM SOLVERS like customer service representatives, mediators, human resource professionals, and arbitrators. All of these roles provide solutions. But a COMPLAINT DEPARTMENT offers only a place to complain, vent, whine, point the finger, belly-ache, and play the victim. Unless your actual job entails spending the day listening to coworkers gripe, here's what I'm suggesting...

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Better Than Heroin

Posted by on Apr 9, 2013 in Challenge Yourself, Employee Engagement, Happiness | 0 comments

You don't have to drive into a seedy neighborhood, risking getting shot, robbed, or arrested to get your "fix." You can get your endorphins pumping without leaving home. How? Exercise, sex, pain, and even eating spicy foods all release endorphins!

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Joy: A Matter of Give and Take

Posted by on Mar 26, 2013 in Employee Engagement, Happiness | 2 comments

Can you think of someone at work who's like the Typhoid Mary of misery and negativity? These happiness-sucking individuals seem more zealous to create converts than any multilevel marketer. It's like they get paid per each set of eyes they force down to the direction of the carpet. Just like you can create misery, you can also help ignite joy, happiness, and engagement.

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REPOST–Happy St. Paddy’s Day: A Brief History (some of it true)

Posted by on Mar 17, 2013 in Holidays | 4 comments

Irish and non-Irish alike celebrate St. Patrick's Day each March 17, but it's time you understand the true history of the holiday.

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